{"id":18075,"date":"2021-11-05T13:37:51","date_gmt":"2021-11-05T12:37:51","guid":{"rendered":"https:\/\/dev.pgwear.net\/replacements-returns\/"},"modified":"2024-05-28T08:52:50","modified_gmt":"2024-05-28T06:52:50","slug":"replacements-returns","status":"publish","type":"page","link":"https:\/\/pgwear.net\/en\/replacements-returns\/","title":{"rendered":"Replacements \/ Returns"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_447591304\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-2020587368\">\n\n\n\t<div id=\"col-103041991\" class=\"col medium-12 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(240, 247, 251);\" >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3646281594\" class=\"text\">\n\t\t\n\n<h2>Conveniently manage your returns in the My Account section<\/h2>\n\t\t\n<style>\n#text-3646281594 {\n  font-size: 1.25rem;\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-1196082798\" class=\"text\">\n\t\t\n\n<p>It is worth setting up an account in our store - so you can conveniently and quickly order the return of goods or make a complaint.<\/p>\n\t\t\n<style>\n#text-1196082798 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"https:\/\/pgwear.net\/pl\/moje-konto\/orders\/\" class=\"button secondary\" >\n\t\t<span>Order a return or complain<\/span>\n\t<i class=\"icon-angle-right\" aria-hidden=\"true\"><\/i><\/a>\n\n\n\t<div id=\"gap-741083686\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-741083686 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n  <div class=\"banner has-hover\" id=\"banner-1656027863\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"680\" src=\"https:\/\/pgwear.net\/wp-content\/uploads\/2023\/04\/pgwear-106-1024x683.jpg\" class=\"bg attachment-large size-large\" alt=\"\" \/>                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1656027863 {\n  padding-top: 200px;\n  background-color: rgba(255, 255, 255, 0);\n}\n@media (min-width:550px) {\n  #banner-1656027863 {\n    padding-top: 419px;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-103041991 > .col-inner {\n  padding: 10% 10% 10% 10%;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1357702401\" class=\"col medium-12 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"row align-equal\"  id=\"row-441729690\">\n\n\n\t<div id=\"col-1717263015\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(240, 247, 251);\" >\n\t\t\t\n\t\t\t\n\n\t<div class=\"box has-hover   has-hover box-shade dark box-text-bottom\" >\n\n\t\t<div class=\"box-image\" >\n\t\t\t<a href=\"https:\/\/www.pgwear.net\/pdf\/PGWEAR_formularz_zwrotu.pdf\" >\t\t\t<div class=\"image-glow image-cover\" style=\"padding-top:200px;\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/pgwear.net\/wp-content\/uploads\/2023\/04\/form-gf6661a268_640.jpg\" class=\"attachment- size-\" alt=\"\" srcset=\"https:\/\/pgwear.net\/wp-content\/uploads\/2023\/04\/form-gf6661a268_640.jpg 640w, https:\/\/pgwear.net\/wp-content\/uploads\/2023\/04\/form-gf6661a268_640-300x200.jpg 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/>\t\t\t\t<div class=\"overlay\" style=\"background-color:rgba(0, 0, 0, 0.43)\"><\/div>\t\t\t\t<div class=\"shade\"><\/div>\t\t\t<\/div>\n\t\t\t<\/a>\t\t<\/div>\n\n\t\t<div class=\"box-text text-left\" >\n\t\t\t<div class=\"box-text-inner\">\n\t\t\t\t\n\n<h2>Don't have an account?<\/h2>\n<p><a href=\"https:\/\/www.pgwear.net\/pdf\/PGWEAR_Return_form.pdf\" target=\"_blank\" rel=\"nofollow noopener\">Download the return form.<\/a><\/p>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1717263015 > .col-inner {\n  padding: 10% 10% 10% 10%;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-980953343\">\n\n\n\t<div id=\"col-164734853\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"row\"  id=\"row-396513895\">\n\n\n\t<div id=\"col-250798420\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(240, 247, 251);\" >\n\t\t\t\n\t\t\t\n\n<h2>Convenient returns also for buyers without an account<\/h2>\n<p>If you do not have an account in our store - nothing lost. Contact us and order a return shipment or file a complaint.<\/p>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2515063162\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2515063162-label\" class=\"accordion-title plain\" href=\"#accordion-item-return\" aria-expanded=\"false\" aria-controls=\"accordion-2515063162-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Return<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2515063162-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2515063162-label\">\n\t\t\t\n\n<h3><a href=\"https:\/\/www.pgwear.net\/pdf\/PGWEAR_Return_form.pdf\" target=\"_blank\" rel=\"nofollow noopener\">Download the return form<\/a><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-864134215\" class=\"accordion-item\">\n\t\t<a id=\"accordion-864134215-label\" class=\"accordion-title plain\" href=\"#accordion-item-complaint\" aria-expanded=\"false\" aria-controls=\"accordion-864134215-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Complaint<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-864134215-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-864134215-label\">\n\t\t\t\n\n<p>To file a complaint without having a store account, contact: <a href=\"mailto:shop@pgwear.net\">shop@pgwear.net<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-250798420 > .col-inner {\n  padding: 10% 10% 10% 10%;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_447591304 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_706695643\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"gap-1562298893\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1562298893 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-861332577\">\n\n\t<div id=\"col-1314627185\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-87123740\" class=\"text\">\n\t\t\n<h2>SHIPPING AND RETURNS<\/h2>\n\t\t\n<style>\n#text-87123740 {\n  font-size: 1.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1891725110\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<ul>\n<li class=\"bullet-star\">the PGWEAR store provides shipping of products to all countries in the world<\/li>\n<li class=\"bullet-star\"><strong>free delivery<\/strong> in Poland applies to orders over PLN 200<\/li>\n<li class=\"bullet-star\"><strong>free delivery<\/strong> to EU countries (excluding Cyprus, Malta, Greece, Croatia and Ireland) applies to orders over EUR 99<\/li>\n<li class=\"bullet-star\">shipping cost of purchased goods starts from EUR 5 &#8211; the final cost is given after adding products to the shopping cart. The cost depends on the destination country and the weight of the shipment<\/li>\n<li class=\"bullet-star\">the customer has 100 days to return the purchased goods<\/li>\n<li class=\"bullet-star\"><strong>free return<\/strong> applies to orders from EU countries (excluding Cyprus, Malta, Greece, Croatia and Ireland) and applies to orders over EUR 99,<\/li>\n<li class=\"bullet-star\">if the return of the goods results in a reduction of the order amount below EUR 99, the return is made at the consumer\u2019s expense<\/li>\n<li class=\"bullet-star\">if the value of the order was lower than EUR 99 or the order comes from a country outside the EU and Cyprus, Malta, Greece and Ireland, the customer is obliged to send the goods back at his own expense to the following address:<br \/><span class=\"fancy-underline\"><span style=\"color: #282828;\"><em>PGWEAR Prz\u0119dzalniana 8, 15688 Bia\u0142ystok POLAND<\/em><\/span><\/span><\/li>\n<li class=\"bullet-star\">to return the goods, use the return option on the list of orders in the customer&#8217;s account in the shop, or fill in the return form available at: URL The completed form should be sent to: shop@pgwear.net<\/li>\n<li class=\"bullet-star\">the FREE return procedure is carried out by courier companies: DPD, UPS, GLS depending on the country to which the return relates.<\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_706695643 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_493641245\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"gap-1281754767\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1281754767 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-1409977886\">\n\n\t<div id=\"col-1478919394\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-47186565\" class=\"text\">\n\t\t\n<h2>COMPLAINTS<\/h2>\n\t\t\n<style>\n#text-47186565 {\n  font-size: 1.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-387505025\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p>We are very sorry that the PGWEAR product is faulty or damaged. To make a complaint about a product, please fill in the return form in the customer&#8217;s account in the shop or fill out the return form available <a href=\"https:\/\/www.pgwear.net\/pdf\/PGWEAR_Return_form.pdf\" target=\"_blank\" rel=\"noopener\"><strong>here<\/strong><\/a>.<\/p>\n<p>The completed form should be sent to: <a href=\"mailto:shop@pgwear.net\">shop@pgwear.net<\/a><\/p>\n<p>We make every effort to ensure that each application is considered as soon as possible. We will inform you about the next steps by e-mail.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_493641245 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18075","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/pgwear.net\/en\/wp-json\/wp\/v2\/pages\/18075","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pgwear.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pgwear.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pgwear.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pgwear.net\/en\/wp-json\/wp\/v2\/comments?post=18075"}],"version-history":[{"count":0,"href":"https:\/\/pgwear.net\/en\/wp-json\/wp\/v2\/pages\/18075\/revisions"}],"wp:attachment":[{"href":"https:\/\/pgwear.net\/en\/wp-json\/wp\/v2\/media?parent=18075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}